tbazi Privacy Policy — How We Handle Your Personal Data

Overview

Introduction — tbazi's Commitment to Your Privacy

tbazi is committed to protecting the privacy of every player who uses the Platform. This Privacy Policy describes how tbazi collects, processes, stores and protects personal data in connection with the operation of the tbazi online casino and sports betting platform, and how you can exercise control over your own information. tbazi takes data protection seriously: your personal data is collected only for legitimate purposes, processed in accordance with this Policy, and never sold to third parties.

By creating a tbazi account or using any tbazi service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform. For questions or data-related requests at any time, contact tbazi at [email protected].

Data Collection

What Personal Information tbazi Collects

tbazi collects personal data in several ways: directly from you when you register and use the Platform, automatically through the use of cookies and similar technologies, and in limited circumstances from third-party sources such as payment processors and fraud-prevention services. The categories of data collected are described below.

Data Use

How tbazi Uses Your Personal Information

tbazi uses the personal data it collects for the following purposes. In each case, the use is proportionate to the data involved and limited to what is necessary to achieve the stated purpose.

• To create, verify and maintain your tbazi account, including KYC age and identity verification prior to your first withdrawal.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay and other supported payment methods, and to maintain accurate financial records.
• To operate the Platform fairly and securely, including game outcome integrity, dispute resolution and detection of prohibited conduct such as bonus abuse or multi-accounting.
• To fulfil anti-money laundering obligations, including transaction monitoring and, where required by applicable law, reporting to competent authorities.
• To provide customer support, respond to account queries, investigate complaints and enforce the tbazi Terms and Conditions.
• To send account-related communications such as deposit confirmations, withdrawal notifications and security alerts. Marketing communications are sent only where you have opted in and are subject to your right to opt out at any time.

tbazi does not use your personal data for automated decision-making that produces legal effects or similarly significant consequences for you as an individual, without providing you with an opportunity to request human review of that decision.

Legal Basis

Our Legal Basis for Processing Your Data

tbazi processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing activity.

Data Sharing

When and With Whom tbazi Shares Your Data

tbazi does not sell your personal data. In limited and specific circumstances, tbazi may share personal data with the following categories of recipients. In each case, tbazi imposes contractual data protection obligations on recipients and limits data sharing to the minimum necessary.

• Payment service providers (including bKash, Nagad and other supported processors) — solely for the purpose of processing your deposits and withdrawals.
• Identity verification and KYC service providers — for the purpose of verifying your identity and age as required by tbazi's Terms and Conditions.
• Fraud prevention and security technology providers — to protect the Platform and its players from fraudulent activity, unauthorised access and cybersecurity threats.
• Law enforcement or regulatory authorities — where tbazi is required by applicable law to disclose information, for example in response to a lawful court order, a regulatory investigation or an anti-money laundering reporting obligation.

All third-party service providers who receive personal data from tbazi are bound by contractual obligations that prohibit them from using that data for their own purposes or sharing it with any further parties without tbazi's authorisation.

Cookies

How tbazi Uses Cookies and Similar Technologies

tbazi uses cookies and similar tracking technologies on the Platform for the following purposes: keeping you logged into your account during a session (session cookies), remembering your language and display preferences (preference cookies), and monitoring Platform performance and detecting errors (analytics and functional cookies). tbazi does not use third-party advertising cookies to track your behaviour across other websites.

Session cookies are essential to the operation of the tbazi Platform and cannot be disabled without preventing the Platform from functioning correctly. Preference and analytics cookies are set by tbazi's own systems and are not shared with advertising networks. You can manage non-essential cookies through your browser settings; however, disabling certain cookies may affect the performance and reliability of the Platform on your device.

Data Retention

How Long tbazi Keeps Your Personal Data

tbazi retains personal data for as long as is necessary to fulfil the purposes for which it was collected, as set out in this Policy, or for as long as required by applicable legal obligations. In practice, this means that account data (including identity verification documents and transaction records) is retained for a minimum of five years following account closure, in accordance with standard anti-money laundering record-keeping requirements. Game history records are retained for a minimum of three years. Where you exercise your right to erasure (see Your Rights below), tbazi will delete or anonymise personal data that is no longer required for legal or contractual purposes within a reasonable time following your verified request.

Where tbazi no longer has a legal or contractual basis for retaining your personal data, it will be securely deleted or irreversibly anonymised. Anonymised data (data from which your identity cannot reasonably be re-identified) may be retained indefinitely for statistical and platform improvement purposes.

Security

How tbazi Protects Your Personal Data

tbazi employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include 256-bit SSL encryption for all data transmissions, access controls that restrict personal data access to authorised tbazi personnel only, secure server infrastructure, regular security assessments and incident response procedures.

While tbazi takes all reasonable steps to protect your data, no data transmission over the internet or mobile network can be guaranteed to be 100% secure. You are responsible for keeping your tbazi login credentials confidential and for notifying tbazi immediately if you suspect that your account has been compromised. tbazi will never ask you to share your full password or mobile banking PIN via email, chat or any other channel.

Your Rights

Your Data Rights and How to Exercise Them

As a tbazi player, you have the following rights in relation to your personal data. To exercise any of these rights, contact tbazi support at [email protected]. tbazi will respond to verified data rights requests within 30 days. In some cases, tbazi may need to verify your identity before processing a request, to ensure that personal data is not disclosed to an unauthorised person.

• 1
  Right to Access

  You have the right to request a copy of the personal data tbazi holds about you, along with information about how and why it is being processed.
• 2
  Right to Rectification

  If any personal data tbazi holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. For account details such as your name or mobile number, you may also update these directly within your account settings.
• 3
  Right to Erasure

  You have the right to request that tbazi delete personal data it holds about you, where that data is no longer necessary for the purposes for which it was collected, or where you withdraw your consent and there is no other legal basis for processing. This right is subject to tbazi's legal obligations to retain certain data (such as transaction records required for anti-money laundering compliance).
• 4
  Right to Restriction

  In certain circumstances, you have the right to request that tbazi restrict the processing of your personal data — for example, while a correction request is being reviewed, or where you have objected to processing based on legitimate interests and that objection is under consideration.
• 5
  Right to Object

  Where tbazi processes your personal data on the basis of its legitimate interests, you have the right to object to that processing. tbazi will then assess whether its legitimate interests are overridden by your rights in the specific circumstances, and will cease the processing if they are.

To exercise any of the above rights, send a written request to [email protected] with the subject line "Data Rights Request" and include your registered mobile number so that tbazi can verify your identity before responding. tbazi will not charge a fee for reasonable data rights requests.

Minor Protection

Age Restriction and Protection of Minors

tbazi is strictly a 21+ platform and does not knowingly collect or process personal data from individuals under the age of 21. Age verification is conducted as part of the KYC process before the first withdrawal is permitted. If tbazi becomes aware that it has inadvertently collected personal data from a person under 21, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered a tbazi account, please contact tbazi support at [email protected] immediately.

Policy Updates

Changes to This Privacy Policy

tbazi may update or revise this Privacy Policy from time to time to reflect changes in the way the Platform operates, changes in applicable data protection laws, or improvements to tbazi's privacy practices. The date of the most recent revision is shown at the top of this Policy. Where a material change is made to this Policy, tbazi will endeavour to notify registered players via the Platform or by direct communication.

Your continued use of the tbazi Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree to the revised Policy, you must stop using the Platform and may request account closure by contacting tbazi support. We encourage you to review this Policy periodically to stay informed about how tbazi handles your personal data.

Contact

Contact tbazi About This Privacy Policy

If you have any questions about this Privacy Policy, wish to exercise a data right, or have a concern about the way tbazi handles your personal data, please contact the tbazi support team. All privacy-related enquiries are treated with strict confidentiality.

Email: [email protected]

We aim to respond to all privacy-related enquiries within 5 business days. For formal data rights requests, please allow up to 30 days for a full response.