Responsible Gaming at tbazi — Play Safe, Play Smart
tbazi is committed to providing a safe and enjoyable gaming environment for all players in Bangladesh. Our responsible gaming tools and guidelines are here to help you stay in control.
Our Commitment
tbazi's Approach to Responsible Gaming
At tbazi, we believe that gambling should always be a form of entertainment — never a source of financial stress or personal harm. We serve players across Bangladesh, from Dhaka and Chittagong to Sylhet and Cox's Bazar, and we take seriously our duty to provide tools that help every player gamble responsibly and within their means. The range of responsible gaming features built into the tbazi platform is designed to give you full control over how, when and how much you play.
The tools described on this page are available to every registered tbazi account holder at no charge. We encourage all players to familiarise themselves with these features and to use them proactively — not just when things feel out of control, but as a regular part of healthy gambling habits. If at any point gambling stops being fun, please reach out to our support team immediately.
Remember: Gambling should be treated as entertainment with an accepted cost — like a cinema ticket or a meal out. Never gamble with money you cannot afford to lose. Never chase losses. The outcome of every game at tbazi is determined by certified RNG technology or real-world sporting results, not by any pattern or system.
Responsible Gaming Tools
Tools Available to Every tbazi Player
The following responsible gaming tools are built into your tbazi account and can be activated at any time by contacting tbazi support at [email protected]. Each tool is designed to give you a practical mechanism for staying in control of your gambling activity.
Deposit Limits
How Deposit Limits Work at tbazi
A deposit limit is one of the most effective tools for keeping your gambling spend under control. At tbazi, you can set a limit on how much money you deposit into your account within a given time period. Three limit periods are available.
Set a maximum total deposit amount per calendar day. Once the limit is reached, no further deposits will be accepted until the next day begins. This limit takes effect immediately when you set it.
Set a maximum total deposit amount across any rolling 7-day period. This is useful for players who want to budget their gambling spend on a weekly basis without monitoring daily totals.
Set a maximum total deposit amount across any rolling 30-day period. This is the broadest budget control option and is suitable for players who prefer to manage their gambling spend at the monthly level.
Reducing your limit: When you reduce a deposit limit, the change takes effect immediately. When you request an increase to a deposit limit, a mandatory cooling-off period applies before the increase is enacted — this is a deliberate safeguard to prevent impulsive decisions made under pressure. To set or change a deposit limit, contact tbazi support at [email protected].
Time-Out and Self-Exclusion
Taking a Break — Time-Out and Self-Exclusion Options
If you feel that you need distance from gambling — whether for a short period or permanently — tbazi provides two distinct options. Both can be activated at any time by contacting tbazi support. Once either tool is active, your account will be locked and you will not be able to place bets, make deposits, or access any real-money features of the Platform.
A temporary time-out locks your tbazi account for a period of your choosing: 24 hours, 7 days or 30 days. During the time-out period, you cannot log in, deposit or place any bets. Marketing communications from tbazi are also suspended for the duration. At the end of the chosen period, your account automatically becomes accessible again. A time-out is suitable for players who need a short, structured break to reassess their gambling habits.
Permanent self-exclusion closes your tbazi account indefinitely and cannot be reversed. Once you request permanent self-exclusion, your account is locked immediately, any remaining real-money balance (excluding bonus funds) will be returned to you via your registered payment method after identity verification, and all marketing communications will be stopped permanently. Permanent self-exclusion is the right choice for players who feel that their gambling has become a serious problem.
To activate a time-out or request permanent self-exclusion, contact tbazi support at [email protected]. All responsible gaming requests are treated with strict confidentiality. Our support team will confirm activation within 24 hours of receiving a verified request.
Awareness
Recognising the Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs may indicate that gambling has moved from entertainment into a problematic pattern. If you recognise several of these signs in your own behaviour, we strongly encourage you to use one of the tools above or to contact tbazi support immediately.
- Gambling with money intended for essential expenses such as rent, food or utility bills.
- Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
- Feeling restless, anxious or irritable when you are not gambling or when trying to reduce your gambling.
- Spending increasing amounts of time and money on gambling, beyond your original intention.
- Hiding your gambling activity from family or friends, or lying about how much you spend.
- Borrowing money or selling possessions to fund gambling.
- Gambling interfering with work, study, relationships or other important areas of your life.
You are not alone: Problem gambling is a recognised condition, not a personal failure. If you recognise any of the above signs in your own behaviour, please contact the tbazi support team immediately. We will treat your enquiry with complete confidentiality and can help you activate the appropriate tools or connect you with further resources.
Healthy Habits
Tips for Keeping Gambling Healthy and Enjoyable
Most tbazi players enjoy the platform as a leisure activity without any issues. The following habits can help you maintain a healthy relationship with gambling over the long term.
- Set a personal budget for gambling before you start each session and stick to it regardless of outcome.
- Set a time limit for each gambling session and stop when that time is up, even if you are winning.
- Never gamble under the influence of alcohol or when you are feeling emotionally distressed.
- Treat winnings as a bonus, not as income. Do not plan your finances around gambling outcomes.
- Take regular breaks during sessions and balance gambling with other leisure activities.
- Only play with money you have set aside specifically for entertainment — never use rent, bill or emergency funds.
These habits are simple but genuinely effective. Players who approach tbazi with a clear budget, a firm time limit and a mindset that treats every session as entertainment — not as an investment — consistently report a more enjoyable experience on the platform.
Age Restriction
21+ Age Requirement and Verification
tbazi is strictly a 21+ platform. We do not permit any person under the age of 21 to register an account, make a deposit, or access any real-money feature of the Platform. This age restriction is enforced through the KYC identity verification process, which is required to be completed before a player's first withdrawal is processed.
If tbazi has reason to suspect that an account is held by or being used by a person under 21, the account will be suspended immediately pending identity verification. Parents and guardians in Bangladesh are encouraged to use parental control software to prevent minors from accessing online gambling platforms. If you believe that a person under 21 has registered a tbazi account, please contact tbazi support immediately at [email protected].
21+ only — no exceptions: tbazi's 21+ requirement applies to all players in Bangladesh regardless of any other circumstances. Age verification is a hard requirement, not a formality. All accounts are subject to mandatory KYC before withdrawals are processed, and any account found to belong to a person under 21 will be permanently closed with any winnings forfeited.
Get Help
Reach Out to tbazi Support — We Are Here to Help
If gambling has stopped being fun, if you feel out of control, or if you are worried about the impact gambling is having on your life or the life of someone you care about, please do not wait — contact tbazi support now. All responsible gaming enquiries are handled by our dedicated support team with complete confidentiality. There is no judgement, only practical help.
tbazi Responsible Gaming Support
Our support team is available to help you activate any responsible gaming tool, discuss your concerns in confidence, or arrange account closure. Email us at any time.
[email protected]You can also review our FAQ page for quick answers to common questions about account management, deposits and withdrawals, and how to use the responsible gaming tools described above.
Have Questions? We Have Answers.
Visit our FAQ page for quick answers, or log in to your tbazi account to access your responsible gaming tools directly.